MNRK · Tamayo Studios

Delivery & refunds

Last updated November 9, 2026

MNRK is a digital software download. There is no physical shipment. For purchase or delivery help, email contact@mnrkapp.com.

Digital delivery

Download access becomes available after Stripe confirms payment. Confirmation is usually prompt, but some payment methods may take longer. Open customer access and request a secure link using your checkout email. The link expires after 30 minutes; you can request another.

Your purchase includes the packaged application, the Chrome extension for manual installation, and installation instructions for the license you buy. Founding license prices are USD $299 (Studio, up to 10 seats), USD $599 (Agency, up to 20 seats), and USD $1,199 (Unlimited seats), each paid once. Regular prices are USD $499, USD $999, and USD $1,999. Client-portal users do not count as seats. An optional USD $199 installation add-on and optional yearly updates and support (Studio USD $99/year, Agency USD $199/year, Unlimited USD $399/year) may be selected at checkout. Hosting and ongoing maintenance are your responsibility. The Free plan (up to 10 users, no license key) is not a purchase and is not covered by the money-back guarantee.

If your download does not arrive

Check that you used the checkout email and look in spam or junk folders. If payment is confirmed but you cannot obtain the package, contact us with your checkout email and transaction reference. Do not send a password or full card details. We will investigate delivery problems and help restore access.

30-day money-back guarantee

License purchases include a 30-day money-back guarantee. Install MNRK, run a real project through it, and put your team in it. If it is not right for your agency, email contact@mnrkapp.com within 30 days of purchase with your order reference for a full refund.

We also review duplicate payments, failure to deliver the purchased package, and software problems that prevent the promised use, and we may ask for relevant details while we resolve the problem.

Approved refunds are returned through Stripe to the original payment method. Your bank or payment provider determines when the refund appears. If a license purchase is refunded, you must stop using that license and remove its copies, except where applicable law requires otherwise.

Cancellation and statutory rights

The license is a one-time purchase. You can leave checkout before completing payment. Optional yearly updates and support, if you add them, show their price, renewal schedule, and cancellation terms on Stripe before you pay.

These policies do not limit refunds, withdrawal rights, software conformity remedies, or other protections that apply under mandatory law. We do not treat downloading software as an automatic waiver of statutory withdrawal rights. If such rights apply to your purchase, contact us to exercise them.